The dawn of a new era in business communications. Lower costs. Faster deployment. Breakthrough simplicity.
Avaya Aura™ is Avaya Contact Centre’s flagship solution, and the platform on which its IP Telephony, Unified Communications and Contact Centre solutions are based. A SIP-based software suite, it allows businesses to leave existing multi-vendor equipment in place, help to deliver significant cost savings, ROI within 12 months, and greater business agility.
Avaya Aura™ fundamentally changes the way communications applications are integrated and distributed, simplifying complex networks, reducing infrastructure costs and quickly delivering collaboration capabilities such as voice, video, messaging, presence, web applications and more to employees anywhere. It will help to enable the use of social media in a business-driven capacity by securely incorporating Facebook and Twitter, SMS and peer-to-peer communications.
Download the Avaya Aura in the Contact Centre white paper.