For years it’s been accepted that a bad IVR interaction can damage the overall customer experience. So why are some organisations now in danger of repeating the same mistakes when it comes to deploying the latest AI-powered chatbot solutions?
Sabio, the Customer Experience Specialist
We’re all customers aren’t we? And as such we know how frustrating a poor customer experience can be. If like us, you exist to make customer experience brilliant for your customers then why not join us on 21st November at the Corinthian in Glasgow.