Sabio, the Contact Centre Specialist Transforming Customer Contact 

Sabio, the Customer Experience Specialist

When it comes to discussing AI, there’s an emerging divide between those who think of Artificial Intelligence as a first step towards an inevitable global robot takeover - and those that accept that AI is fundamental to the success of our next generation of customer engagement systems.

With just two weeks to go until the announcement of this year’s European Contact Centre and Customer Service Awards (ECCCSAs) winners, we’re keen to find out just what sets them apart from the other nominees.

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