Sabio, the Contact Centre Specialist Transforming Customer Contact 

Sabio, the Customer Experience Specialist

At Sabio’s ‘The Art of CX’ conference last week we discussed how the payment process has proved to be one of the key areas of friction when it comes to creating seamless customer journeys.

An article in CMSwire this week set out why maximising customer experience should be the number one objective of government when it comes to digital transformation.

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