Everyone talks about providing great customer experiences, but how can you make that happen? Lack of communication on a recent flight I took brought home to me the need to make the customer feedback process as easy as possible – and also highlighted the valuable role that the latest micro survey approaches can play in making feedback as immediate and relevant as possible.
Sabio, the Customer Experience Specialist
We’re all customers aren’t we? And as such we know how frustrating a poor customer experience can be. If like us, you exist to make customer experience brilliant for your customers then why not join us on 21st November at the Corinthian in Glasgow.