Sabio’s commitment and dedication to the Avaya Unified Communications and Contact Centre product suite is evident in its ability to easily maintain Avaya Diamond Enterprise VAR status year on year.
Achieved through constant training on Avaya solutions, exceeding customer satisfaction scores and consistently delivering against agreed partner objectives, Sabio continues to be a partner of choice.
The heart of Sabio lies in its extensive expertise in helping organisations migrate from end-of-life telephony platforms to leading edge communications infrastructures such as Avaya Aura™. Sabio continues to work with its customers to integrate Avaya, Verint, and Nuance technologies to achieve a truly unified solution delivering optimised performance and providing considerable financial gains.
In addition, Sabio can offer a consolidated support contract, with the ability to genuinely offer third line support for all elements of a solution, resolving over 95% of Avaya-based support calls in-house.
Avaya is a global leader in enterprise communications systems and with the acquisition of Nortel Enterprise Solutions (NES) in late 2009 it now dominates the market. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness.
Avaya has a rich heritage of research and development of market-leading software applications, enterprise telephony and IP technologies, establishing best practices to allow companies to better service their customers.
For more information, visit www.avaya.co.uk.
Avaya's vision is based on open standards, communications-enabled business systems and effective, contextual, real-time communications. Using Session Initiation Protocol (SIP) organisations, large to small, can make smooth transitions to new capabilities at their own pace while protecting existing communications investments.
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