As a leading customer contact technology specialist, Sabio is delighted to join forces with Avaya in sponsoring the 2016 UK National Contact Centre Awards.

Our support for the CCMA and its awards programme reflects Sabio’s ongoing commitment to delivering award-winning customer contact performance. As one of Avaya’s longest-standing Platinum Partners, Sabio is proud to recognise all this year’s finalists and their determination to transform contact centre performance.

Sabio has been helping its customers to set the contact technology agenda for 18 years. In addition to our joint support with Avaya of the awards evening, we are also sponsoring the ‘Contact Centre Manager of the Year – Outsourced’ award category. Here Sabio particularly acknowledges the key role that innovation and engagement expertise can play in helping outsourced service providers to deliver award-winning results for their customers.

Uk National Contact Centre Awards

This years award categories are:

  • Contact Centre Manager (over 100 seats)
  • Contact Centre Manager (less than 100 seats)
  • Contact Centre Manager (less than 50 seats)
  • Contact Centre Manager (Outsourced)
  • Team Manager
  • Quality Manager
  • Customer Relations
  • Business Improvements
  • Customer Experience Champion
  • Social Media Manager
  • Call Centre Support Manager
  • Learning and Development Champion
  • Recruitment Champion

Winners will be announced at the UK National Contact Centre Awards Gala dinner to be held at The Brewery in London on the 18th May 2016.

For more information visit the oficial site www.ukcontactcentreawards.co.uk.