Avaya Video Communications

Avaya

Avaya Video Communications

The Avaya line of media and video communications servers deliver the full power of our Aura™ software to large and mid-sized businesses.

 

This open-standards approach lets third-party video hardware and applications interoperate with Avaya unified communications and contact centre products and solutions.

Desktop Video

Users can place a voice call with Avaya one-X® Communicator and IP Softphone and then dynamically add video with the click of a button. 

Office and Conference Room Video

Employees can conduct high-productivity multi-location group meetings with a voice-and-video call using an Avaya-enabled Polycom® HDX Telepresence, VSX, or V series system.

Multipoint Video

By leveraging Avaya Meeting Exchange Video or an Avaya-enabled Polycom RMX or MGC Multipoint Control Units (MCU), businesses can deploy voice and video conferencing in multiple locations.

Contact Centre Applications

Avaya Video Communications helps businesses stay closer to their clients by supplementing contact centre voice, IVR, email and text communication with video. Contact centre agents can take calls from different sources outside the enterprise, including video phones, web, kiosks, or cell phones.