Sabio, the Contact Centre Specialist Transforming Customer Contact 

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Sabio, the Contact Centre Specialist

SabioSense – 29.03.17

Harvard Business Review’s recent issue focused on ‘How to Win and Keep Customers’, and featured an important article on ‘Kick-Ass Customer Service’. It concluded with – what for me – was a particularly relevant quote: “after toiling away online trying to self-serve, customers don’t want an apology – they want a solution’.

- Announcement follows Lyceum Capital’s recent strategic investment in Sabio and support for acquisition-driven growth plans

- Acquisition to provide Sabio customers with a solution to provide an objective external view on customer experience

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