Contact

Contact

We pride ourselves on being able to respond quickly to your questions and to give you the information that you need.

Demonstrating excellent customer service is fundamental for everyone at Sabio. To contact Sabio, please select one of the options below.

Sales
Call 0844 412 3000
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Customer support
Call 08444 123 123
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General enquiries
Call +44(0)20 7633 3900
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Human resources
Call +44(0)20 7633 3924
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Accounts
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Marketing
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Office locations

Sabio UK
Enterprise House
1-2 Hatfields
London
SE1 9PG
Tel: +44(0)20 7633 3900
Fax: +44(0)20 7633 3901
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Sabio Global Support Centre
Tontine House
8 Gordon Street
Glasgow
G1 3PL
Tel: +44(0)141 222 8888
Fax: +44(0)141 222 8889
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Sabio Solutions (APAC)
8 Marina View
Asia Square Tower 1
Level 07-04
Singapore 018960
Tel: +65 6407 1210
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Website: www.sabio-apac.com

 

 

 

 

 

 

 

 

 

 

 

Related items

  • Moving towards a better balance between contact centre security and customer effort levels

    Last year's Sabio/Avaya research into the security concerns of some 2,000 UK consumers found that security issues within contact centres were a real issue for over half of the respondents. Consumers said they had real concerns about the security of their personal and financial information, however they also said that they became unhappy when customer service compliance processes led to interactions that were too long and frustrating.

  • London Borough of Southwark's Langa Ncayiyana Presents at Sabio's Future with Avaya Event

    London Borough of Southwark's Customer Services Manager, Langa Ncayiyana talks about the changes Southwark council have been through and what challenges they faced developing an in-house contact centre. 

  • Driving increased performance by reducing Customer Effort

    As part of the 2014 European Call Centre and Customer Service Awards (ECCCSA) judging team, this year has provided a great opportunity to witness award-winning customer contact teams in action. Perhaps one of the key differentiators among organisations shortlisted in the category I helped judge - Best Large Contact Centre Provider - was an increased focus on Customer Effort as an essential contact centre metric.

  • Effective Customer Experience Management – one interaction at a time

    When it comes to Customer Experience Management, it's clear that there's a growing disconnect between what customers want and the ability of many organisations to address their needs. According to recent research commissioned by Avaya*, 66% of us prefer spending our money with businesses that treat us as individuals, 88% would rather engage with organisations that are easier to do business with, and 69% now expect to be contacted via the channels we prefer using with offers that are tailored to our particular needs.

  • Identifying winning performance: the defining characteristics of this year’s European Call Centre & Customer Service Awards finalists

    For a number of years now, I have been lucky enough to judge the Best Large Contact Centre category of the European Call Centre & Customer Service Awards. As the big night draws closer I wanted to reflect on some of the trends and developments that have stood out among the different award entrants this year.