Sabio OnDemand – offering the best of both worlds. To date the contact centre industry has lagged behind other market sectors when it comes to the deployment of cloud technologies.
Perhaps one of the key reasons for this - despite the many different contact centre cloud offerings that have been available - has been the lack of an approach that successfully combines the strength of a true enterprise contact centre platform with the ﬂexibility and cost advantages of cloud deployment. With the introduction of its Sabio OnDemand powered by Avaya and powered by Verint solutions, Sabio offers the best of both worlds – enabling organisations to continue trusting their customer engagement to proven, best-in-class contact centre technologies, while enabling delivery via a more ﬂexible hosted model.
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