Reducing risk and increasing accountability with Sabio Technology Management
Ensuring end-to-end management, best practice and performance of your core customer contact technologies
As your customer service technologies become more complex, it makes sense to work with a best practice contact centre specialist that can assume responsibility for the technical performance of your customer service infrastructure.
Under our Managed Service, Sabio take on complete administration and management of your contact centre and unified communications systems and applications, ensuring that you reduce risk and optimise your technology’s performance.
Because Sabio is fully accredited and has all the skills needed to support key contact centre technologies from vendors such as Avaya, Verint, Semafone and Nuance, we can provide a framework that brings all of your different technologies together. Our Managed Service customers benefit from working with a single specialist partner to address all their key contact centre and communications technology needs.
With our Managed Service offering in place we take away the headache of managing your technology, remove the hassle of finding and recruiting the right people with the right skills to maintain your contact centre and unified communications technology, and leave you free to focus on what you do best - driving your business forward and delivering superior customer service.