Improving operational performance with best-of-breed contact centre solutions
Comprehensive portfolio of hosted, prepackaged and tailored customer contact technologies
Customer satisfaction is critical to your business success, so it’s essential that you have the right contact centre infrastructure in place to help deliver the kind of intelligent, personalised service your customers increasingly demand.
Sabio can help by providing a range of best-of-breed contact centre solutions based on Avaya technology that enable you to offer superior customer service while still optimising your costs and resources and securing a strong return on your investment.
Designed to grow alongside your business, we typically deploy solutions based on Avaya Call Centre Elite technology that handles all types of customer interactions efficiently – backed by a range of intelligent routing and resource selection features. These allow you to easily manage multi-channel volume fluctuations, and ensure reliable performance levels to meet both your SLA and compliance requirements.
As the only Avaya Connect Platinum Partner solely focused on contact centre and UC technologies, Sabio offers a track record of success in helping major organisations transform their contact centre operations. We’re perfectly placed to help you find the technology solution that’s right for your business. Regardless of the underlying contact centre solution you choose – whether hosted, pre-packed or tailored specifically for your organisation – we offer a complete portfolio of integrated solutions – backed by a comprehensive services wrap to ensure your solution continues to perform optimally.