Nuance Nuance Biometrics SpeechSecure ™ uses patented biometric technology on their ‘text to speech’ in order verify callers' identities based on characteristics of their specific vocal patterns.
This application provides added security for callers who need to access personal information over the telephone. From financial services to employee benefits, SpeechSecure enables a host of commercial applications that demand top security without sacrificing caller convenience.
Nuance has deployed this technology for Barclays Wealth in the UK. Watch this video to see how voice biometrics has advanced and improved Barclays Wealth's customer experience.