Sabio, the Contact Centre Specialist Transforming Customer Contact 



- Integration of Callware’s proven WFO and Speech Analytics business confirms Sabio as one of Europe’s leading contact centre consultancy and WFO specialists

- Sabio Group continues ongoing growth plan to broaden call centre and customer experience solutions portfolio and expand geographic coverage

- Addition of Virtual Assistant technology complements existing partner offerings and strengthens Sabio's ability to build automation into digital and voice customer journeys

- Next stage in the Sabio Group’s ongoing growth plan to broaden solutions portfolio and geographic coverage

- CX solutions leader Sabio expects there to be an increased focus on AI, Augmented Human Interactions and Voice of the Customer if organisations are to succeed in delivering brilliant customer experiences each and every time.

- Customer experience specialist outlines deployment-ready tactics for increased digital engagement

- Sabio to work with the UK’s largest catering equipment supplier to help optimise customer contact technology and enable Nisbet’s digital engagement strategy


- UK’s largest dedicated transport contact centre invests in Sabio’s Avaya-based cloud customer engagement platform to support omnichannel capabilities


- Leading CX technology specialist wins another major award for The Sabio Group


- Sabio leads the way with full accreditation to sell, design, implement and support solutions based on the Avaya Oceana omnichannel customer engagement platform


- Avaya’s 2017 Contact Centre Partner of the Year explains migration and upgrade options for Avaya Aura R6 and Call Centre Elite R6 customers

- Stand 2474, ExCel London, 21st & 22nd March 2018