Sabio, the Contact Centre Specialist Transforming Customer Contact 




- Avaya’s 2017 Contact Centre Partner of the Year explains migration and upgrade options for Avaya Aura R6 and Call Centre Elite R6 customers

- Stand 2474, ExCel London, 21st & 22nd March 2018


- Acquisition of Bright UK provides Sabio Group customers with best in class CX data insight services

- Announcement follows Lyceum Capital’s strategic investment in Sabio Group to support acquisition-driven growth

Leading Customer Experience and Contact Centre specialist wins two major awards at Avaya Edge World Tour Partner Conference in London

Sabio selected as Contact Centre Partner of the Year; secures Project of the Year Award for major Avaya Oceana-based digital transformation deployment

Russell Sheldon joins Sabio as Chief Commercial Officer, Troels Henriksen as Chief Financial Officer.

Appoints Harold Thng as Managing Director Asia Pacific operation to lead next major phase of growth across the region

Mark Betts joins Sabio to strengthen new Group Operating Board structure

Sabio identifies AI-enabled Virtual Assistants, Messaging everywhere, IoT-enabled embedded service, responding to regulatory pressures, and better UX/Customer Journey design as key trends for 2018 

LONDON – 15th August 2017 – Customer experience technology specialist Sabio has identified Ten Key Steps that organisations should follow to help ensure the success of their Speech Analytics deployments.

BGL Group works with Sabio to deploy latest LivePerson webchat technology as part of integrated Self Service Centre. Webchat success recognised in recent UK National Contact Centre Awards, BGL Group wins Webchat Team of the Year