Sabio, the Contact Centre Specialist Transforming Customer Contact 

Brochure

Brochure

Sabio onDemand powered by Verint cover image - workforce optimisation contact centre technologySabio OnDemand powered by Verint delivers a complete, flexible, instant access Workforce Optimisation solution from the global market leader, Verint.

Sabio-OnDemand-AvayaSabio OnDemand powered by Avaya delivers private, virtual cloud based multi-channel communications giving you the flexibility of hosted services coupled with Sabio's unique and in-depth contact centre expertise.

Sabio-Enterprise-Contact-CentreAs an Avaya Platinum Partner for over a decade Sabio has created 'Enterprise Contact Centre', the perfect combination of best in breed technology and Sabio's experience in design, implementation and operational expertise.

Training FS webSabio Training provides a consistent, high standard of on-going education and blended training targeted at the many diverse users of the Technology Solutions we implement.

SIPvISDN FStileReducing ISDN and introducing SIP trunking can allow for both great cost savings and protection if a fault occurs by having two circuits.

Sabio-SurveyCustomer loyalty is key in today's competitive world, it is therefore increasingly important to gain an understanding of your customers.

CallBackOffering CallBack can leave a positive impression with your customers whilst also helping you deal with peak periods within your contact centre.

QM AuditQuality Monitoring is important for organisations. In this Fact Sheet find what is involved in Sabio's four stage audit plan.