Sabio's Stuart Dorman presents 'World class customer service – the European view' at the 10th Regional Contact Centre Symposium in Singapore on 17th September 2014 at 10.45 (SGT).

Fresh from this year's round of judging, the European Call Centre and Customer Service Awards, Stuart will be sharing some of the ideas and innovations that are driving forward the customer service industry in Europe. In particular, Stuart will be sharing how the shift to digital is starting to reshape how contact centres engage with customers - and how this will affect you in the near future.

For more information visit the Contact Centre Association of Singapore website.