Sabio has had a long association with the European Call Centre and Customer Service Awards and this year we have stepped up to be the ECCCSA's Official Partner. We are delighted to be supporting what many of us in the industry consider to be our Oscars!
This is a great platform for us to continue to demonstrate our commitment to helping organisations develop award-winning operations by partnering with this highly regarded industry event.
As well as being headline sponsors, we are also proud to sponsor the Best Customer Service Centre of the Year. This is an important category for Sabio as it acknowledges those organisations that have successfully made customer service an integral part of their overall business success.
Speaking to customer service professionals across the country, we find that today's hot topic is mobile strategy and how best to support the mobile customer. As the proud sponsors of the ECCCSA 2013 App we have been conducting research to find out how organisations are responding to this new wave of interaction whilst ensuring the needs of both the end user and the company are met. The findings of this survey will be presented at the Contact Centre Expo this coming October.
We look forward to celebrating your success with you at the awards evening on Wednesday 2nd October at the Hilton on Park Lane, London.