Sabio, the Contact Centre Specialist Transforming Customer Contact 

Events

Events

As a leading customer contact technology specialist, Sabio is delighted to join forces with Avaya in sponsoring the 2018 UK National Contact Centre Awards.

Sabio are the proud Network Reception Sponsor for Opus Research’s Conversational Commerce Conference on the 8th & 9th May.

Sabio are exhibiting at the Call & Contact Centre Expo this March, come and see us on stand 2474. See below for how to get tickets and more information about the event.

We are proud to be sponsors of Engage 2017, The Verint Systems EMEA Customer Conference on 30th November at the Landmark Hotel in London.

We're taking the story to the next level with our The Art of CX event. The event will focus on the critical role that intelligent UX design needs to play to remove friction and deliver the experiences that really work for your customers.

Sabio are proud to be sponsoring the CCAS Regional Contact Centre Symposium 2017. Customer expectations are changing, how and where your company engages your customers also needs to evolve. Customer Service is no longer what you can do for your customers but what you enable them to do in your channels and touch points.

Covering over 2500 operations, the London and South East Contact Centre Conference & Awards is the region’s flagship contact centre event

Sabio are proud sponsors of the European Contact Centre and Customer Service Awards!

UX Scotland 2017 is the UX & design conference that allows participants to connect and learn from their peers and leaders in the industry. We are proud to have Dan Whaley, Sabio's Principle Solution Manager - Digital, presenting - If AI is the new UL ... what does that mean for design?

As a leading customer contact technology specialist, Sabio is delighted to join forces with Avaya in sponsoring the 2017 UK National Contact Centre Awards.

The awards have an excellent reputation across the industry for being of a very high standard.

Sabio are the proud sponsors of the networking reception for Opus Research Intelligent Assistants Conference on the 4th May.

As champions of best practice and professional development in customer contact, The Forum are widely recognised as an innovative, inclusive and independent community of professionals who stimulate collaboration, continual learning and customer focus.

1st December, The Savoy, London

Sabio are proud to be sponsors of Enagage UK, Verint's Customer conference in December.

What does the contact centre of the future look like? 

Wed Oct 5th 9:00am - Thu 6th 5:00pm

Riverfront Ballroom, Level 2, 392 Havelock Rd, Singapore 169663, Grand Copthorne Waterfront Hotel, Singapore map

As champions of best practice and professional development in customer contact, The Forum are widely recognised as an innovative, inclusive and independent community of professionals who stimulate collaboration, continual learning and customer focus.

Comprising six regional user groups, the UKCCF aims to provide a platform for call centre and customer service professionals to meet and share ideas at a local level. 

June 14th 10.00 BST – 11.00 CET
In today’s intensely competitive business environment understanding customers is key to success but many organisations struggle to gain insights that are useful to their business.

Join us June 5-9, 2016 in Orlando, Florida for Avaya ENGAGE – the leading industry event for technology communications professionals. We have a lot to share and are excited to be a part of this growing community!

As a leading customer contact technology specialist, Sabio is delighted to join forces with Avaya in sponsoring the 2016 UK National Contact Centre Awards.

Enable more effective customer interactions with a Supercharged Quality Monitoring process! 

With all the hype surrounding cloud contact centres maybe it's time to find out more...

Like the sound of analytics but not sure what the benefits are or how to get started?

Join us Wednesday November 25th, for the 'Contact Centre Futures 2016 and Beyond' event at Sabio's Head Office in London, for an insight into the Future of the Contact Centre.

With all the buzz surrounding cloud contact centres maybe it's time to find out more...

Join Sabio at the Customer Contact Expo this year at Olympia London.

Sabio will be speaking at this years "Customer Engagement Summit" in London.

Sabio are partnering with Engage Customer for the "Customer Engagement Transformation Director Forum".

We're proud to be working with the Top 50 Companies for Customer Service for the first time.

Sabio is proud to be sponsoring, in conjunction with Verint, The Forum's Planning Challenge 2015:

With a fantastic range of industry speakers and demonstrations, Sabio's Transforming Customer Contact Conference will help you learn about new and innovative best in class technologies, 

Sabio has had a long association with the European Call Centre and Customer Service Awards and are delighted to be supporting this prestigious event for another year.

Now in their 20th year, the National Contact Centre Awards attract nominations from across the UK.

On Monday the 27th and Tuesday the 28th April Sabio will be at the Annual Professional Planning Forum at the Newcastle Marriot Hotel, Gosford Park.

11th CCAS Regional Symposium 2015 in conjunction with 8th APCCAL Expo & Conference, September 16th

Join the Contact Centre Association of Singapore for this year's 11th CCAS Regional Symposium held in conjunction with the 8th APCCAL Expo and Conference at Equarius Hotel, Resorts World Sentosa.

11th CCAS Regional Symposium 2015 in conjunction with 8th APCCAL Expo & Conference, September 16th

Join the Contact Centre Association of Singapore for this year's 11th CCAS Regional Symposium held in conjunction with the 8th APCCAL Expo and Conference at Equarius Hotel, Resorts World Sentosa.

Hosted, or cloud contact centre services, are here, and are here to stay but with every cloud supposedly having a silver lining what's the right solution for your organisation?

Hosted, or cloud contact centre services, are here, and are here to stay but with every cloud supposedly having a silver lining what's the right solution for your organisation?

The travel contact centre is having to evolve to remain relevant. Sabio's Adam Faulkner joins the Contact Centre 2020 expert panel on Wednesday, looking at unified comms, social media customer service and follow-the-sun outsourcing to keep customers happy but costs in check. 

Following the recent announcement from Barclays that they are rolling out voice biometrics technology to their 12.5 million retail customers, 

On Monday 25th – Tuesday 26th April 2016  Sabio will be at the Customer Strategy and Planning 2016 conference at the Holiday Inn, Stratford Upon Avon.

With over 650 attending, it is a key event of the year, so put the date in your diary now.

Sabio is hosting the 47th Partner Community Council (PCC) Conference between the 18th and 20th April at the Radisson Blu Hotel in Edinburgh.

Join us Thursday March 17th, for the 'Avaya Contact Centre Futures - 2016 and Beyond' event at Great John Street Hotel in Manchester, for an insight into the Future of the Contact Centre.

Find out how Sabio and Semafone can help you comply with PCI DSS to minimise, or eliminate altogether, the customer card data that organisations hold in their infrastructure. 

Sabio will be presenting at this year's National Best Practice Seminar.

Today's connected customer demands a personalised experience via their channel of choice.

Learn how Sabio and Verint can help you drive ROI and improve customer satisfaction. 

Sabio's Stuart Dorman presents 'World class customer service – the European view' at the 10th Regional Contact Centre Symposium in Singapore on 17th September 2014 at 10.45 (SGT).

Join us at Sabio's Powering Digital Customer Engagement event, to find out more about social and digital customer service and what it means to your business.

Join us Thursday July 3rd in London, for The future with AVAYA event, and hear the benefits of working with Avaya and Sabio in your contact centre.

Sabio has had a long association with the European Call Centre and Customer Service Awards and for a second year in a row we are proud to be their official partner. 

Sabio is pleased to announced its headline sponsorship, in conjunction with our partner Avaya, of the UK National Contact Centre Awards.

Announced at the Gala Awards Dinner at the Hilton Metropole, Brighton on 29 April.

We've partnered with Verint® Systems Inc. to provide executive sponsorship for the Professional Planning Forum's key 'Volatility & Flexibility Challenge 2014' education programme.

Join us, and the European Call Centre and Customer Service Awards organisers to find out what it takes to be an award winning contact centre.

Join us on Thursday December 5th for The future with AVAYA event, and hear how you can benefit with Avaya in your contact centre, now and in the future.

Join us on Wednesday December 4th for The future with AVAYA event, and hear how you can benefit with Avaya in your contact centre, now and in the future.

How to achieve your compliance goals and keep your customers happy

Stuart Dorman, Head of Consultancy will be presenting, Should apps be at the heart of a truly integrated customer experience?

Sabio is delivering the official Avaya training course focusing on Avaya Aura Contact Centre reporting.

Sabio will be speaking at the forthcoming Voice Biometrics Conference, presented by Opus Research. To join us at this prestigious event at London's Grosvenor House Hotel register here.

Sabio is proud to be headline sponsor of the Professional Planning Forum, Best Practice Seminar, September 19th 2013.

Sabio is proud to be the specialist sponsor of the forthcoming Best Practice Seminar. 

Sabio is glad to be sponsoring the South West Contact Centre Awards again this year, which will be held on the 20th June at the Grand Thistle Hotel, Bristol.

On Monday the 29th and Tuesday the 30th April 2013 Sabio will be at the Annual Professional Planning Forum at the Chesford Grange, Warwickshire.

Sabio has had a long association with the European Call Centre and Customer Service Awards and this year we have stepped up to be the ECCCSA's Official Partner. We are delighted to be supporting what many of us in the industry consider to be our Oscars!

Great people are the common denominator for delivering a premium customer experience and building profitable customer relationships. This is core to every one of our successful customers and is close to our own heart.

Due to the popular demand and positive feedback received at this event in November we are providing a re-run of this event.

In today's competitive environment businesses are striving to build an award winning Contact Centre that delivers exceptional customer service whilst maximising staff efficiency. 

This Master Class is designed exclusively for existing Sabio contact centre customers to provide an open-forum where in-depth product and process questions can be discussed and answered by your peers as well as Sabio's experienced Contact Centre specialists.

On Tuesday 4th December Sabio will unveil a complete re-organisation of support services for Avaya architecture, with proactive intervention.

The National PPF Best Practice seminar is deemed a 'must attend' event for Planners and Analysts with 230 delegates registered so far. All members attending are involved in case studies, interactive round table discussions and workshops on core key topics impacting their business.

Once again, Sabio is proud to sponsor the European Call Centre and Customer Service Awards at the Hilton Hotel, London on 2nd October.

A technology solution that can save money, reduce fraud and improve customer service sounds too be good to be true.

The Customer Contact Association is holding the 18th annual Global Customer Contact Convention next week, 6th and 7th November 2012 in Glasgow.

Join Mike Andrews and his team as he hosts a best Practice workshop outlining the critical relationship between Workforce Management and Intelligent routing at the Professional Planning Forum’s 2012’s Customer Contact Planning and Strategy Conference on the 23rd April 2012.

Join us at the Sabio System Integration and Avaya stand at Call Centre World, where we will be showcasing demonstrations of Workforce Management.

 As Platinum Partner Sponsor, Sabio is delighted to be taking part in the Keynote Panel at the CCA Customer Experience Council on Thursday 1st March.

CCA IT Directors Forum is for IT & Technical Services Managers and Directors tasked with implementing and managing technologies to support the customer contact centre.

Exclusive Sabio and Avaya event at the world famous Royal Albert Hall

Sabio's Michael Andrews will be presenting at this 1 day event organised by the South West Contact Centre Forum.

Taking place on Wednesday 26th May at Malmaison in central Leeds, you are invited to join us for a breakfast briefing; Get more from your Workforce Management.

Taking place on Tuesday 25th 2010 May at Malmaison in central Manchester, you are invited to join us for a breakfast briefing; Get more from your Workforce Management.

Sabio is proud to be overall sponsor of the second annual South West Contact Centre Awards

Unlock your business potential using WFO effectively

Sabio is proud to be the Overall Sponsor of the European Call Centre Awards for the third year running in 2010

 CVENT wide DisruptED WHITE

 

Customer experience should be brilliant, shouldn’t it?  Every time your customer contacts you they go on a journey. 

Join us at our one day conference Disrupted Customer Contact 2017  on 23rd February and start making sense of your customer journey.