Sabio, the Contact Centre Specialist Transforming Customer Contact 

Webinar

Webinar

Coaching staff is essential if you want to improve the customer experience. But all too often Managers and Team Leaders spend their time firefighting, attending meetings, doing emails and neglecting to coach staff. 19th October, 1pm

Find out how you and your organisation can improve your direct and digital customer and employee engagement. Sign up to a series of webinars from Verint on Customer and Employee Engagement, Analytics, Workforce Optimisation and Compliance.

Paul Brassington, Sabio’s Human Assisted Service expert and Gregg Widdowson, Avaya’s Digital Engagement expert talk about how disrupters in the market are affecting the customer journey.

 

Join Paul Brassington, Sabio’s Human Assisted Service expert and Gregg Widdowson, Avaya’s Digital Engagement expert to find out more about how disrupters in the market are affecting the customer journey. 23rd May at 1pm. Register Here.

Join experts Steve McInally, Head of Solution Management at Sabio and Rachel Lane, Director and Practice Leader Customer Analytics EMEA at Verint as they walk you through their recommended approach to purchasing a successful speech analytics solution.  Click here to register