Contact Centre platforms for today's multi-channel customers
Finding the right communications platform for your evolving contact needs
Your evolving customer engagement strategy means that it's critical to have the right contact centre technology infrastructure in place to support all your evolving integrated voice, multi-channel and digital routing needs.
Whether you're a 75-seat operation with ambitious growth plans or a major multi-national organisation with thousands of advisors spread across multiple geographies, Sabio can recommend proven contact centre platform solutions that will match your requirements.
If, for example, you're looking for a pay as you go, hosted SaaS offering providing private virtual cloud-based multi-channel communications, then our Sabio OnDemand solution offers all the benefits of a cloud solution – backed by the expertise of a proven contact centre technology specialist.
For more in-depth functionality and performance, our pre-packaged contact centre offerings will give you access to Sabio's standardised build packages, backed by our comprehensive services and support capabilities.
While for larger organisations requiring a single core enterprise communications environment – with access to powerful Unified Communications and collaboration capabilities – then Sabio provides innovative, end-to-end solutions based on the market-leading Avaya Aura® Communication Manager platform.
We'll help you find the contact centre platform that works best for today's customer engagement requirements, but also with enough agility and growth potential to meet your needs.