Sabio, the Contact Centre Specialist Transforming Customer Contact 

RMG Networks

RMG Networks

Article

Communicating real-time contact centre information

Moving beyond traditional wallboards with intelligent displays

While many contact centres still have traditional wallboards in place, in reality these can often prove more of a distraction than a benefit – with large LED screens simply loading up stress levels by reminding agents of the queues that are building up.

Blog

Over the years the traditional wallboard has become a fixture in most contact centres. 

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Information where and when you need it with RMG Networks

Enabling a new generation of Intelligent Contact Centre displays

Tasked with improving customer satisfaction, increasing revenue, reducing customer effort, and maintaining agent performance – it’s certainly non-stop for today’s contact centre managers. However to achieve their goals they need current, real-time information – not data that’s hours, days or even weeks old.

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Helping your organisation deliver award-winning customer service

Taking responsibility for all your customer contact technology needs

There's increasing evidence that those organisations that consistently deliver award-winning service create more loyal customers, secure greater value and – ultimately – outperform their competitors. 

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Working with world-class technology partners

Partnering with market leaders to bring best-of-breed technology solutions to our customers

As a leading independent contact centre technology specialist, Sabio identifies and deploys only those technologies that meet the highest performance standards.