Sabio, the Contact Centre Specialist Transforming Customer Contact
Moving beyond traditional wallboards with intelligent displays
While many contact centres still have traditional wallboards in place, in reality these can often prove more of a distraction than a benefit – with large LED screens simply loading up stress levels by reminding agents of the queues that are building up.
Over the years the traditional wallboard has become a fixture in most contact centres.
Enabling a new generation of Intelligent Contact Centre displays
Tasked with improving customer satisfaction, increasing revenue, reducing customer effort, and maintaining agent performance – it’s certainly non-stop for today’s contact centre managers. However to achieve their goals they need current, real-time information – not data that’s hours, days or even weeks old.
Taking responsibility for all your customer contact technology needs
There's increasing evidence that those organisations that consistently deliver award-winning service create more loyal customers, secure greater value and – ultimately – outperform their competitors.
Partnering with market leaders to bring best-of-breed technology solutions to our customers
As a leading independent contact centre technology specialist, Sabio identifies and deploys only those technologies that meet the highest performance standards.
© 2018 Sabio Ltd, Co. No. 03644452