Sabio, the Contact Centre Specialist Transforming Customer Contact
Striking the right balance between achieving PCI compliance and reducing customer payment frustrations
This standard comprises of 12 key requirements that collectively specify the framework for a secure payments environment.
Sabio integrates Semafone's patented PCI solution to help Avaya customers avoid the cost and burden of PCI compliance by removing sensitive card data from the contact centre.
The need for PCI compliance has never been greater.
Sabio, the customer contact technology specialist, has listed what it believes will be the Top 15 Customer Contact Technology Trends driving successful customer engagement strategies in 2015.
Last week I looked at the five infrastructure technology trends that at Sabio we believe will help drive successful
While a recent Autonomous Customer survey found that phone calls were still the most common way for customers to connect with organisations,
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