Sabio, the Contact Centre Specialist Transforming Customer Contact 

Network Services

Network Services

Article

Strengthening PCI compliance for Avaya customers

Striking the right balance between achieving PCI compliance and reducing customer payment frustrations

Article

Unlocking supply chain efficiencies with an integrated Network Services capability

Comprehensive Network Services portfolio to underpin your Contact Centre infrastructure

White Paper

White-Paper-AvayaAuraEvolving towards a next generation customer service approach with Avaya Aura.

News

Sabio, the specialist contact centre and unified communications systems integrator, has extended its Network Services offering with the launch of a range of IP telephony services to help organisations take advantage of the latest SIP trunking, voice, Ethernet and IP VPN capabilities.

Article

Rationalising your ISDN estate by migrating to SIP with Sabio

Easing your transition to resilient and flexible SIP Trunks

In addition to helping organisations optimise their core telephony spend, Sabio Network Services can add real value by easing your transition to more resilient and flexible SIP Trunk deployments.

Fact Sheet

SIPvISDN FStileReducing ISDN and introducing SIP trunking can allow for both great cost savings and protection if a fault occurs by having two circuits.

Article

Providing pro-active customer support through business text messaging

Comprehensive cloud SMS messaging capability

Article

Selecting the right Inbound Call service for your business

Understanding the impact of regulatory changes to Non Geographic Calling Services

Article

Addressing your Data and Connectivity needs

To support SIP Trunking, Internet access and Enterprise data networking

Article

Supporting your ISDN and Analogue line requirements

Offering a comprehensive range of ISDN services and support

Article

Transforming feedback into actionable intelligence with Post Call Survey technology

Putting the voice of the customer to work to improve service delivery

It’s important to know what customers really think of your business. However, while it might sound a simple question, it’s actually one of the most fundamental issues organisations face in today’s highly competitive markets.

Article

Addressing all your connectivity and hosting needs

Streamlining your supply chain thanks to Sabio’s end-to-end responsibility

Traditionally, organisations deploying specialist customer contact technology solutions have always had to deal with a range of additional suppliers to resolve all their telephony and hosting requirements.

Article

Competitive Outbound Call services

Guaranteed high call quality backed by enhanced services

Article

Increased transparency with Web-based Call billing and reporting

Easily accessible reports help you manage your network services costs

Blog

If your business calls or publishes Non Geographic Numbers (08, 09 and 118 numbers) for customer contact then you should already be aware of the changes that came into force in July this year.

Blog

Its exciting to follow the current price war in the mobile space, with StarHub now joining TelcoM1 and Singtel in offering an extra 3GB of mobile data for an introductory low cost rate.

Video

The telecoms world is moving to SIP. Sip Trunkinguses the language of the internet to transfer calls. It is lower cost, flexible and more resilient.

Find out more in this short video.