Sabio, the Contact Centre Specialist Transforming Customer Contact 

Cloud Contact Centre

Cloud Contact Centre

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Providing pro-active customer support through business text messaging

Comprehensive cloud SMS messaging capability

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Instant access to best practice Verint Workforce Optimisation technologies

Comprehensive WFO functionality powered by Sabio’s cloud contact centre infrastructure

Sabio OnDemand powered by Verint takes advantage of our comprehensive international virtual cloud-based hosting capability to deliver best practice Verint Workforce Optimisation technologies backed by Sabio’s proven in-depth contact centre expertise.

Fact Sheet

Sabio-OnDemand-AvayaSabio OnDemand powered by Avaya delivers private, virtual cloud based multi-channel communications giving you the flexibility of hosted services coupled with Sabio's unique and in-depth contact centre expertise.

Fact Sheet

Sabio onDemand powered by Verint cover image - workforce optimisation contact centre technologySabio OnDemand powered by Verint delivers a complete, flexible, instant access Workforce Optimisation solution from the global market leader, Verint.

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All the benefits of an enterprise-class Avaya contact centre delivered via the cloud

Sabio OnDemand powered by Avaya – your virtual, cloud contact centre solution

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Delivering world-class contact centre technologies via the cloud

Setting the standard for cloud contact centre solutions with Sabio OnDemand

While 61% of organisations now use some form of cloud-based application, contact centre operations lag behind in their use of cloud solutions. A key reason for this has been the lack of a solution that successfully combines the strength of a true enterprise contact centre platform with the flexibility and cost advantages of cloud deployment.

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Helping customers through all aspects of their cloud migration

Simplifying the migration to your cloud contact centre solution

With our new OnDemand cloud contact centre proposition, Sabio is directly addressing the relatively small scale but potentially complex requirements of small to medium size organisations to take advantage of cloud-based customer engagement technologies.

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Avaya Aura R6 and Call Centre Elite R6 will be End of Manufacturer Support as of Monday July 9th 2018.