LV= selected Sabio to support its business-critical Avaya Contact Centre infrastructure. In this video case study, Peter Sinden, Sales and Service Director LV GI, explains why LV= selected Sabio, the ease of the transition process, his thoughts on Sabio's 24/7/365 Support Centre and more.
Questions Answered Include:
- What were you looking for in a partner?
- What steps did you take through the RFP process to help you make a decision?
- Could you describe what you observed at the customer reference visits and support centre?
- At the start of the process were LV= concerned about the risk of transition to another provider?
- What else differentiated Sabio?
- How did LV= benefit from the consultancy provided as part of Sabio's Enhanced Support proposition?