Sabio, the Contact Centre Specialist Transforming Customer Contact 

Case Studies

Case Studies

BCW Group – the UK and Ireland's premier provider of credit management and debt recovery services - helped improve the performance of its state-of-the-art, fully blended contact centre environment by working with Sabio to implement a next generation Avaya proactive contact solution.

Case Study: BCW

How BCW Group – the UK and Ireland's premier provider of credit management and debt recovery services - helped improve the performance of its state-of-the-art, fully blended contact centre environment by working with Sabio to implement a next generation Avaya proactive contact solution.

Business Hub manager for BCW Group John Storrie describes the journey experienced with Sabio's Contact Centre Solutions since 2006.