Why Avaya from Sabio?

Sabio designs and deploys innovative contact centre solutions that meet the needs of its customers and their customers, whilst also delivering a superior service from initial engagement, through a project and continued support. Sabio is ideally placed to help organisations looking to replace their existing telephony platforms with the market leading solution from Avaya.

Why Sabio?

• Sabio is the UK’s leading Avaya Platinum BusinessPartner focused on businesses with a contact centre.
• Sabio has the experience and skills to design and deliver integrated solutions that meet the specific challenges of the contact centre, from Workforce Optimisation to speech-based self-service applications to a unified agent desktop.
• Sabio takes full accountability for a project by delivering an end-to-end solution using its own people and not relying on third parties to provide skills and knowledge.
• Sabio has developed innovative applications that add value to an Avaya solution deployment.
• Sabio can offer a consolidated support contract with the ability to genuinely offer fourth line support for all elements of a solution, resolving over 95% of Avaya-based support calls in house.
• Sabio is privately owned, with no debt and an A1* credit rating from Dun & Bradstreet.
  

Why Avaya?

There are many reasons why Avaya is the platform of choice for Unified Communications and contact centre systems and applications.

• Avaya is financially strong, lean, flexible and has a clear, long-term strategy
• Avaya is perfectly poised to increase its market share in communications technology
• Avaya is the Global market leader (IP Telephony, Contact Center, Unified Communications)
  o Global number 1 in IP Telephony
  o Global number 1 in call center and contact center solutions
  o Market leader in Messaging and Unified Messaging
• Gartner has placed Avaya in the Leaders Quadrant for Corporate Telephony, 2008
• Butler Group Technology Audit ranked Avaya as a Unified Communications market leader in October 2008.
• Avaya has brand and Customer recognition
  o Over 1 million businesses around the world in all industries and of all sizes have reported their satisfaction with Avaya solutions for over 20 years