Delivering advanced Contact Centre and Unified Communications solutions across your business
Transforming how your organisation engages with customers
At Sabio we understand that the kind of agility delivered via today’s best practice communications platforms is the critical component underpinning your current and future customer engagement initiatives.
Having the right communications infrastructure platform in place is essential if organisations are to take advantage of the opportunities presented by factors such as increased mobility, social engagement, multi-channel integration, collaboration, virtualisation and next generation SIP-enabled applications.
With an advanced Unified Communications and contact centre infrastructure in place across your organisation you will have access to all the flexibility you need to integrate and deliver voice, video, data, and web communications applications and services anywhere across your business. And that’s particularly important for customer contact centres as consumers look to engage with your organisation across a growing range of channels.
That’s why at Sabio we only offer customer contact solutions that are based on Avaya Aura®, the industry’s leading communications infrastructure platform. Positioned as a leader in the Gartner Magic Quadrant for Contact Centre Infrastructure for the last 15 years, Avaya Aura® provides the ideal platform for our truly integrated, scalable and highly available contact centre solutions available from a single source for either hosted, hybrid or on premise deployment.
Delivering proven high availability, reliability and adaptability – and backed by Sabio’s track record of in-depth Avaya infrastructure expertise and support skills - Avaya Aura® supports unrivalled scalability and flexibility to support everything from click-to-dial video conferencing to sophisticated contact centre solutions that range from 50 agents to major international deployments supporting upwards of 20,000 seats.