IM and Presence
More and more businesses are looking to adopt Presence and Instant Messaging to increase the efficiency of their employee interactions or federate with customers
Make the first contact the right contact
With ever increasing demands on worker’s time, more and more businesses are looking to adopt presence and instant messaging to increase the efficiency of their employee interactions or federate with customers.
Sabio’s UC expertise will provide businesses with a platform that integrates presence from multiple sources: telephony presence, presence from enterprise calendars, and presence from instant messaging clients or even mobile devices.
Sabio will integrate this powerful presence platform through Avaya one-X Communicator, one-X Agent and Flare, or through federated integration with Microsoft OCS / Lync and IBM Sametime desktop clients.
Sabio’s integration skills also allow businesses to embed Avaya Aura telephony and conferencing functions within existing desktop clients (Microsoft and IBM), providing a truly unified interface for the end user.