Michael Andrews - Head of WFO Practice With over 15 years of experience working in the Workforce Optimisation industry, Michael has a personal specialism in WFM and Performance Management and leads Sabio’s WFO Practice, responsible for solution design and project delivery. Follow Michael Andrews on Twitter Workforce Optimisation Workforce Management Training Quality Monitoring Latest from Michael Andrews Is Gamification the new Workforce Optimisation? Where is Your Attitude Indicator? Workforce Optimisation - Introduction and Business Benefits WFO event highlights: It’s All About People An Autumn of flexibility with the Professional Planning Forum