LV= selected Sabio to support its business-critical Avaya Contact Centre infrastructure. In this video case study, Peter Sinden, Sales and Service Director LV GI, explains why LV= selected Sabio, the ease of the transition process, his thoughts on Sabio's 24/7/365 Support Centre and more.

 

Questions Answered Include:

  • What were you looking for in a partner?
  • What steps did you take through the RFP process to help you make a decision?
  • Could you describe what you observed at the customer reference visits and support centre?
  • At the start of the process were LV= concerned about the risk of transition to another provider?
  • What else differentiated Sabio?
  • How did LV= benefit from the consultancy provided as part of Sabio's Enhanced Support proposition?