Latest News from Sabio

11 December 2008
Sabio identifies key technologies and process optimisation trends that can deliver budget savings during 2009

24 November 2008
UK's largest water company doubles efficiency with WFM tool from Sabio

20 November 2008
Sabio highlights five key factors for successful Homeshoring

21 October 2008
Sabio launches innovative Thin Client CTI telephony desktop solution for Avaya users

15 October 2008
Yorkshire Building Society selects Impact 360 for Retail Financial Services Solution extending its investment in Verint Witness Actionable Solutions Technology

29 September 2008
Sabio helps drive contact centre technology innovation through Gold sponsorship of the CCA Annual Convention

23 September 2008
Tui Travel plc Specialist Division selects Sabio for next generation contact centre telephony infrastructure

12 September 2008
Sabio and Genesys: Delivering dynamic customer service solutions

10 September 2008
New biometric voice verification solution helps contact centre operators combat identity fraud

25 August 2008
IT proves biggest frustration for contact centre agents

14 August 2008
New secure credit card payment solution removes the risk of credit card fraud within contact centres

02 July 2008
Verint Systems honours Sabio with 'Best EMEA Project' Award at its 2008 EMEA Partner Conference

30 June 2008
Flying Brands selects Sabio to manage migration to next generation communications platform

12 June 2008
‘Voice of the Contact Centre Agent’ research shows agents are keen to improve customer service, but not always given the right tools to do the job

05 June 2008
Active Health Partners selects Sabio to support its complex, business-critical multi-vendor contact centre technology

02 June 2008
Sabio to announce findings from its major UK ‘Voice of the Contact Centre Agent’ research at the Tate Modern, London on Thursday 12 June

22 May 2008
Sabio and Avaya launch ‘Voice of the Contact Centre Agent’ - industry’s first major UK research project to focus on the specific needs of the contact centre agent

24 April 2008
Sabio provides clear migration path for UK customers with end-of-life INDeX telephony platforms

21 April 2008
YouGov aims to recruit around 2,000 UK contact centre agents to join its specialist research panel

13 March 2008
Sabio launches 'On Demand' hosted service to provide organisations with greater flexibility in operating their contact centre technology infrastructures

19 February 2008
Sabio announces Overall Sponsorship of the European Call Centre Awards 2008

12 February 2008
Sabio establishes SIP Testing Capability to help organisations de-risk their SIP implementations

10 January 2008
Sabio Research reveals 'Customer Experience' is a priority for contact centres but businesses are unsure how to deliver it