Events
Events in the contact centre industry are vital in sharing experiences and ideas. There are many to choose from and, with time being so precious, it is important that the events you go to deliver a return on your time. Here are some of the events that Sabio is involved in, or hosting, throughout the year.
Customer Contact Planning 2010
19-20 April 2010
Birmingham
Sabio will be presenting at this year's Customer Contact Planning, taking place on Monday 19 April at the Hilton Birmingham Metropole. Hear Michael Andrews, Head of Sabio's WFO Practice, demonstrate how workforce management can be streamlined, yet still add real value. Learn from a variety of practical case studies including HomeServe, Leeds City Council and Thames Water.
European Call Centre Awards 2010
21 September 2010
Birmingham
Being held this year on Tuesday 21 September – the first night of Call Centre Expo in Birmingham - the European Call Centre Awards recognise industry best practice, and there are some 20 different categories ranging from Best Use of Technology and Best Multimedia Strategy to the prestigious European Call Centre of the Year and CCF Industry Champion awards. Once again, Sabio is the overall sponsor of of the awards.
