Success Delivered

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Customers

When you're looking to improve the performance of your contact centre, a good place to start is to see what others have done. Below are just some examples of how Sabio has helped companies improve their customer experience, reduce their costs or improve their agent satisfaction.

Ark

Ark

Ark required Sabio to create a solution to achieve a high quality of care while maintaining a market leading speed of response.

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BCW Group

BCW Group

Working with Sabio to Improve performance of their state-of-the art Contact Centre, by implementing a next generation Avaya Solution.

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Brewin Dolphin

Brewin Dolphin

A 100% FSA compliant call recording solution that unlocked so much more.

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Bristan

Bristan

Bristan is one of the leading bathroom product supplier in the UK.

 

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Business Stream

Business Stream

Scotland's leading non-domestic water supplier with 96,000 customers.

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City Link

City Link

City Link is a part of Rentokil Initial plc which is one of the biggest business services organisations globally with annual revenues in excess of £2.5 billion.

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DAS

DAS

The clear leader within the UK's legal expenses insurance market.

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Eurostar

Eurostar

Sabio's contact centre solution has given Eurostar the resilience it demands to support best practice customer service delivery.

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Global Logistics

One of the world’s leading logistics organisations.

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Greater Manchester Police

Greater Manchester Police

One of the UK’s largest provincial police forces.

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Homeserve

Homeserve

Our strategic contact centre technology partnership saved HomeServe £3.5m per year.

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Indigo Lighthouse

Indigo Lighthouse

Bespoke outsourcing solutions.

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Lebara

Lebara

One of Europe's leading telecoms operators for migrant communities.

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Leeds City Council

Leeds City Council

Real time customer feedback at a fraction of the cost.

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London Borough of Havering

London Borough of Havering

Havering is one of London’s largest boroughs, and its Council is in the middle of a major transformation programme to make it as efficient and effective as possible.

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Office Depot

Office Depot

Hear how Office Depot worked with Sabio to improve performance and workforce management and have certainly seen results.

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Portal

Portal

Portal provides and delivers an alternative to traditional property management

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Sage

Sage

Hear how Sabio CallBack provided Sage with a flexible and cost-effective answer to its Virtual Queue challenge.

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Scottish and Southern Energy

Scottish and Southern Energy

Improved customer experience with a natural language speech application.

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Selection

Selection

Sabio delivers an ongoing support and consultancy to optimise performance of Selection's Avaya communications infrastructure.

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Spicers

Spicers

A focused and balanced Spicers scorecard to track key KPIs.

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Student Loans Company

Student Loans Company

Delivering an Avaya contact centre infrastructure that meets the needs of the next generation.

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Thames Water

Thames Water

Verint WFM that delivers £250,000 savings and 100% plus productivity improvement.

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Vale of Glamorgan

Vale of Glamorgan

Avaya and Verint technology supports First Contact Resolution goal being met.

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