Customers
When you're looking to improve the performance of your contact centre, a good place to start is to see what others have done. Below are just some examples of how Sabio has helped companies improve their customer experience, reduce their costs or improve their agent satisfaction.
Brewin Dolphin
A 100% FSA compliant call recording solution that unlocked so much more.
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Business Stream
Scotland's leading non-domestic water supplier with 96,000 customers.
Read moreGlobal Logistics
One of the world’s leading logistics organisations.
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Greater Manchester Police
One of the UK’s largest provincial police forces.
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Indigo Lighthouse
Bespoke outsourcing solutions.
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Leeds City Council
Real time customer feedback at a fraction of the cost.
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London Borough of Havering
Havering is one of London’s largest boroughs, and its Council is in the middle of a major transformation programme to make it as efficient and effective as possible.
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Office Depot
Hear how Office Depot worked with Sabio to improve performance and workforce management and have certainly seen results.
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Scottish and Southern Energy
Improved customer experience with a natural language speech application.
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Student Loans Company
Delivering an Avaya contact centre infrastructure that meets the needs of the next generation.
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Thames Water
Verint WFM that delivers £250,000 savings and 100% plus productivity improvement.
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Vale of Glamorgan
Avaya and Verint technology supports First Contact Resolution goal being met.
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