
When you’re looking to improve the performance of your contact centre, a good place to start is to see what others have done. Below are just some examples of how Sabio has helped companies improve their customer experience, reduce their costs or improve their agent satisfaction.
Verint WFM from Sabio has saved Addison Lee £1m and increased agent occupancy by 30%.
Working with Sabio to Improve performance of their state-of-the art Contact Centre, by implementing a next generation Avaya Solution.
A 100% FSA compliant call recording solution that unlocked so much more.
Our strategic contact centre technology partnership saved HomeServe £3.5m per year.
Avaya and Verint technology to support an award winning public sector call centre.
Hear how Sabio CallBack provided Sage with a flexible and cost-effective answer to its Virtual Queue challenge.
Improved customer experience with a natural language speech application.
Implementing Avaya's Communication Manager platform without incurring excessive expenditure or disrupting operations.
Delivering an Avaya contact centre infrastructure that meets the needs of the next generation.
Verint WFM that delivers £250,000 savings and 100% plus productivity improvement.
Avaya and Verint technology supports First Contact Resolution goal being met.