Sabio, the Contact Centre Specialist Transforming Customer Contact 

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Article

Setting the standard for intelligent contact centre support

CSAT scores confirm Sabio support leadership across key Avaya, Nuance and Verint solutions

News

Home Retail Group has successfully gone live with an enterprise social media management platform to further strengthen its multi-channel offering for its Argos, Homebase and Habitat brands.

Article

Managing what’s happening across your social spaces

Integrating social media into your broader contact centre analytics activities

Maintaining a consistent customer experience across all key customer touch points is an essential part of today’s successful contact strategies, and that consistency also needs to extend to reporting.

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Applying contact centre disciplines to social engagement

Revolutionising the customer experience with cloud-based social customer service

With more and more people choosing to interact with organisations via social channels especially Facebook and Twitter, it has become imperative that organisations adopt a platform that does far more than just simply manage social media.

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Helping your organisation deliver award-winning customer service

Taking responsibility for all your customer contact technology needs

There's increasing evidence that those organisations that consistently deliver award-winning service create more loyal customers, secure greater value and – ultimately – outperform their competitors. 

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Working with world-class technology partners

Partnering with market leaders to bring best-of-breed technology solutions to our customers

As a leading independent contact centre technology specialist, Sabio identifies and deploys only those technologies that meet the highest performance standards.