Voice of the Contact Centre
8th March 2012
Royal Albert Hall, London
THIS EVENT IS NOW FULLY BOOKED
Join us for an exclusive Sabio and Avaya event taking place at the world famous Royal Albert Hall on Thursday 8th March 2012. It will be a fantastic opportunity to review how your contact centre shapes up in today’s challenging marketplace and give you the direction you need to address your current challenges and focus on improving your operation’s performance.
We are pleased to announce that the event will showcase Case Studies from Greater Manchester Police, Rentokil Initial and Lebara, providing insight into best practice in the key areas of running a world class contact centre operation, as well as helping you address your Customer Service Challenges.
There are a host of highlights to include:
- Unveiling new CCA/Sabio Research revealing Your Top Customer Service Challenges for 2012/13
- Best in class Case Studies
- Latest technology insights from Avaya senior Executives
- Network with fellow Customer Service and Operations Directors
- Experience a once in a lifetime chance for a backstage tour of the Royal Albert Hall
- Opportunity to continue networking whilst experiencing the awe-inspiring opera of Verdi’s Aida in private boxes followed by an overnight stay at the Millenium Bailey's Hotel, Kensington.
This is an amazing opportunity to meet with like-minded individuals, in a spectacular location, hearing from people that will change the way you think. Finishing the day with the magnificence of a backstage tour, dinner and Verdi’s Aida – this really is an event not to be missed.
